Firsttrip gives importance to your privacy seriously – the first thing. This privacy policy covers how we collect, use, disclose, and protect your personal information on our website, mobile apps, and services. This policy describes when we disclose it and how we protect it. Read about how we protect your data. When you use our services, you accept this policy.
We Collect Information that You Provide
- Name, Phone Number, Email Address, and Residential Address.
- Payment Methods – Debit/Credit Card, MFS & Billing Address.
- Any other information related to the trip that you choose to share with us. Which can be your anticipated arrival time, trip date, trip destination, or if you have any children/older person traveling with you, etc.
- When you visit our services, several pieces of information are auto-generated including IP address, browser type, usage data – access times, clickstream data and page viewed, and operating system, etc.
When you visit our website, mobile app, and any other services, you give consent to us in collecting information only then we can collect your personal information including –
How We Use Your Information
The information you gave us is used for the following:
Personalized Service: To complete your trip flight/hotel bookings and reservations, and transactions with third-party service providers.
Customer Communication: To contact you regarding your bookings, promotions, and other travel-related services.
Marketing and Promotional Services: To ensure that we send marketing communications, newsletters, and offers (you may opt-out at any time).
Better Service: To evaluate how you use our apps and website to enhance the content and functionality offered to you.
Sharing Your Information with Third Party
The information shared by you may be passed on to serve the requirement of your travel purpose to the following parties:
Service Providers: We may disclose to airlines, hotels, and other pertinent service providers your personal information—such as name, address, phone number, and payment details—to complete your arrangements.
Third-Party Advertisers: For marketing and promotion, we might provide third-party advertisers with limited personal information. This Privacy Policy does not, however, control third-party marketers. We advise looking over their privacy practices.
Legal Disclosure: When legally needed, we may give your personal information to follow the law or defend our rights and safety.
Our Sites and Your Data
- How does Firsttrip utilize Mobile Devices? We offer a free mobile app that, like our website, collects and uses personal data. Also, our mobile apps can use your mobile device's location to ensure better service experiences.
- How does Firsttrip use social media? Some of Firsttrip's services include social media features such as Facebook, Instagram, etc. This means that social media sites may get some of your information or share it with them.
- What Log Data Does Firsttrip Collect? When you use our app and something goes wrong, we get some information from your phone. This information is called "log Data." This includes your device's name, IP address, operating system, how the app was set up while it was being used, the time and date of use, and other information.
- Data Security? We use cookies and other similar technologies to make the experience of our users better and to see how they use our website and apps. You can change how cookies are set up on your computer.
Retention and Storage
We will keep your Personal Information in our systems as long as our document management, storage, and deletion policy and the law allow us to. This term could last after your relationship with us if we need further information to resolve any issues. To issue credit for a canceled trip, we may need to store your data. To prevent dishonesty, protect ourselves from liability, follow available choices, limit damages, or in good faith comply with a law, regulation, rule, or guideline, we may need to maintain certain information.
Your Personal Information will be stored securely on Firsttrip servers at our offices or our service providers' offices.
Your Choices and Rights
You have the right to see, change, or delete any of the information we have about you. If you want to know more about your rights or use them, please get in touch with us.
Minors
Minors (as defined by the rules of their home country or government) are not allowed to sign up for, use, or buy any of the products or services on our site. We do not knowingly get Personal Information from minors, and if we find out that their information was given to us, we will not use it.
Cookies and Tracking Devices
We use cookies and similar technologies to improve your experience on our site. These help us understand your browsing patterns, manage the site, and analyze user behavior. You can eliminate cookies in your browser settings, but this may affect your ability to use certain features of our site.
Changes to this Privacy Policy
We might adjust our privacy policy to represent our information-processing methods better. Customers should visit the website regularly for updates. Firsttrip may change without notice, so customers must stay informed.
How to Delete Your Firsttrip Account
- Open the Firsttrip App on your mobile device.
- Navigate to: Account > Settings > Delete Account.
- Confirm Deletion: Follow the on-screen prompts to confirm your decision.
- Upon confirmation, your account and all associated data (including bookings, saved information, and rewards) will be permanently deleted within 72 hours.
- You can re-register with the same email and phone number in the future; however, previous data will not be restored, and you will be treated as a new user.
If you wish to delete your Firsttrip account, please follow these steps:
Important Notes:
Important Notes:
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please get in touch with us using the following information:
Contact number: 09613-131415
Email: [email protected]
Thank you for taking the time to read our Privacy Policy. Your privacy matters to us, and we are committed to protecting your personal information and providing a secure and reliable experience when you use our services.
